Computers and Software

Rishidot Announces DeployCon 2012

by Elizabeth White

Rishidot Research LLC, the next-gen analyst firm, on Thursday announced DeployCon 2012, the first conference focused exclusively on Platform-as-a-Service (PaaS) for enterprise. According to market research firm IDC, the worldwide public PaaS market is expected to grow from $2.2 billion in 2010 to $9.1 billion by 2015. As this service-driven model of cloud computing matures and enterprises... (more)

Media and Entertainment

Finally, a 21st Century Customer Service Solution: Our A+ Review ...

by Adrian Sanders

20th century customer service consisted of packed call centers, phones ringing off the hook, and large, convoluted databases of information to manage a never-ending stream of support requests. Cloud computing, and the introduction of powerful, business-specific software solutions, has changed that. There are hundreds of systems out there for handling contact management (CRM), project man... (more)

Telecom

Why You DO Need a Firewall

by Hurricane Labs

Why You DO Need a Firewall By: Tom Kopchak This week, our office came across an article by Roger A. Grimes entitled “Why you don’t need a firewall”. As a security professional working for a company whose responsibilities include firewall management, I found the article to be extremely shortsighted, and borderline offensive. Normally, I’d encourage you to read the article in question, but ... (more)

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