Rishidot Research LLC, the next-gen analyst firm, on Thursday
announced DeployCon 2012, the first conference focused exclusively on
Platform-as-a-Service (PaaS) for enterprise. According to market research
firm IDC, the worldwide public PaaS market is expected to grow from $2.2
billion in 2010 to $9.1 billion by 2015.
As this service-driven model of cloud computing matures and enterprises... (more)
20th century customer service consisted of packed call centers, phones
ringing off the hook, and large, convoluted databases of information to
manage a never-ending stream of support requests. Cloud computing, and the
introduction of powerful, business-specific software solutions, has changed
that.
There are hundreds of systems out there for handling contact management
(CRM), project man... (more)
Why You DO Need a Firewall
By: Tom Kopchak
This week, our office came across an article by Roger A. Grimes entitled
“Why you don’t need a firewall”. As a security professional working for
a company whose responsibilities include firewall management, I found the
article to be extremely shortsighted, and borderline offensive. Normally,
I’d encourage you to read the article in question, but ... (more)